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Privacy Policy

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Privacy Policy

Ta utilizes state-of-the-art security and end-to-end encryption to provide private messaging and Internet calling services to users worldwide (“Services”). Your calls and messages are always encrypted, so they can never be shared or viewed by anyone but yourself and the intended recipients.

Effective Date: Q2 2024

  1. Introduction

    2. Welcome to Tapi. This Data Security and Privacy Policy outlines how we collect, use, and protect the information obtained from users of our communication chat mobile application. By using our services, you agree to the terms outlined in this policy.

  2. Information We Collect

    1. User Provided Information
      • Account Information: When you register for an account, we collect your name, email address, and profile picture.
      • Communication Data: Messages, files, and multimedia content shared within the app.
    2. Automatically Collected Information
      • Device Information: We collect information about your mobile device, including device type, operating system, and unique identifiers.
      • Usage Information: Details about how you interact with the app, such as feature usage, time spent in the app, and errors.
    3. How We Use Your Information

      4. We use the collected information for the following purposes:

      • Providing Services: Delivering communication services and features.
      • Personalization: Customizing your experience based on usage patterns.
      • Analytics: Understanding how users interact with the app for continuous improvement.
      • Security: Protecting against unauthorized access and ensuring data integrity.

  3. Data Security

    4. We employ industry-standard security measures to protect your data:

    • Encryption: All data transmissions are encrypted using secure protocols.
    • Access Controls: Limited access to user data only to authorized personnel.
    • Regular Audits: Periodic security audits to identify and address vulnerabilities.

  4. Data Sharing

    5. We do not sell, trade, or otherwise transfer your information to third parties without your consent, except as required by law.

  5. GDPR Compliance

    1. User Rights

      2. As a user, you have the following rights under the GDPR:

      • Right to Access: You can request access to your personal data.
      • Right to Rectification: You may correct inaccurate or incomplete data.
      • Right to Erasure: You can request the deletion of your data under certain conditions.
      • Right to Object: You have the right to object to the processing of your data.
    2. Lawful Basis for Processing

      3. We process your data based on the necessity for the performance of a contract (providing services) and legitimate interests (improving our services and ensuring security).

    3. Data Transfers

      4. If your data is transferred outside the European Economic Area (EEA), we ensure adequate safeguards are in place to protect your privacy.

  6. Changes to the Privacy Policy

    7. We reserve the right to update this Privacy Policy as needed. Any changes will be communicated through the app or our website.

  7. Contact Information

    8. For questions or concerns about this Privacy Policy, please contact us at info@tapi.co.